Empowering logistics with Open ERP best practices and customized technology

Logistics, E2FSM, and Open ERP

​You know what your company really needs: a scalable and Open ERP logistics solution—a custom-configured E2FSM (enterprise field service management) integration to streamline your operations. No matter the scale of your logistics, simplifying from first contact, contract or custom real-time manufacturing triggers, including real-time IoT and online customer service interfaces, we can help you close the gap. Our open source and Enterprise-level field service management solutions are custom built to your SWOTs.

From international outsourcing and multi-currency exchange to real time dispatch, we will help you harness the technology and methods to get you and your customers what you need, when and where it is needed, and in the simplest way.

erp systems

More efficient planning and enterprise-level predicative and custom AI-driven forecasting leads provide better logistics for your business. Match your supply and demand with Open Source Integrator’s (OSI) best practices, technology, right-sized logistics, and E2 field service management solutions.

Let’s face it, logistics is the key to keeping customers happy and making profits. The challenge most businesses face—logistics now offers a plethora of new solutions, driven on the tide of digital integration and the IoT connectivity now available from end-to-end attribution within the manufacturing and service industries.

Enterprise level solutions can get expensive as user count grows; compared to Odoo licensing, Odoo was about a third the price.

Top Three Reasons to Migrate to an Enterprise-Level Solution:

1

Comprehensive

Proprietary software solutions will not achieve the point where all users can use the same system from start to finish. E2FSM allows the software to be built around your company, not the other way.

2

Licensing Costs

The legacy companies are mainly focused on their cloud platform migrations to drive reoccurring license fees. Therefore, updates to their on-premise solutions have slowed considerably.

3

Flexibility

Although proprietary ERP solutions can be heavily customized, integrating with other systems can be challenging and requires sacrifices. OSI’s E2FSM customizability and flexibility makes it truly compatible.

Integrated Enterprise FSM Now has a New Handle.

enterprise integration

The efficient handling of all business data throughout the organization has mandated a tight integration of the various business software applications. Enterprise integration is an area where open source business platforms surpass the capabilities seen in the proprietary world.

Companies are restricted by application program interfaces (APIs) that only expose limited functions and data from proprietary tools. Organizations demand more control to expose all critical functions and data necessary to allow for integrated workflows within the entire business universe.

OSI’s FSM solution provides full enterprise integration with Sales & CRM, Accounting, Contracts, Subscription Management, Helpdesk and Service Tickets, Fleet Management, Warehousing and Inventory Management. OSI’s FSM provides mobile integration and the ability to manage customer owned or leased equipment.

Companies move from proprietary to open source software to mitigate risk and reduce cost based on these insights:

Knowledge and Learning

Programmers can study the code and system architecture to learn best practices.

Visibility

All aspects of the code are visible, which increases security and quality.

Ability to Fix Core Software Issues

Quickly and when needed. A large customer in Houston wanted an immediate fix for a core Odoo item that the Odoo product team could not deliver within just a few days. The OSI team fixed it, submitted the improvements to Odoo, and the Odoo product team rolled it back into the core and released it to everyone.

Flexibility
and Control

You have the ability to see exactly what the software does behind the scenes and change it to match your very specific needs.

Security
and Stability

Open source code is transparent and reviewed by many experts. Vulnerabilities or bugs are discovered and eliminated.

Independence
and Continuity

Even if a product or version are delayed, community support continues, and changes can be made to the source code when desired.

Support from a Large Community

A customer experienced performance problems under rare conditions with a large number of inventory moves. The problem was posted to the community and the customer had a solution within two days.

Differences Between OSI’s E2FSM and Out-of-the-Box FSM

Integrated at the Enterprise Level

Enterprise FSM (E2FSM)

Empowers the efficient handling of all business data throughout the organization with a seamless and high-fidelity integration of the various business software applications in play, enterprise wide. Companies are no longer restricted by application program interfaces (APIs) that only expose limited functions and data from proprietary tools. Organizations can now demand more control to expose all critical functions and data necessary to allow for integrated workflows within the entire business universe.

360 Degree Integration with E2FSM

OSI’s E2FSM solution provides full enterprise integration with Sales & CRM, Accounting, Contracts, Subscription Management, Helpdesk and service tickets, Fleet Management, Warehousing, and Inventory Management.

Real-Time On- or Offline

OSI’s E2FSM provides remote, online and offline mobile integration and the ability to manage customer owned or leased equipment.

Flexibility and Control

With improved flexibility and control, you have the ability to see exactly what the software does behind the scenes and make changes to it to match your specific needs.

Critical Knowledge Transfer

Programmers can study the code and system architecture to learn best practices.

Security and Stability

Open source code is secure, stable, and transparent. Since it is reviewed by many experts, bugs and vulnerabilities are discovered and eliminated quickly.

Scalability

E2FSM is scalable while FSM is not.

Visibility

All aspects of the code are visible to you. This increases security, quality, and efficiency.

The Ability to Fix Core Software Issues

Core software issues can be fixed quickly and when needed. You no longer have to wait to see if the capability or functionality you need right now still needs to be added or included in the next release.

Support from a Large Community

The open source community is the largest programming force in the universe. Within operations it is always about supply and demand that dictates price. What would you rather have? Only one company that must add or fix your problem, or thousands of qualified companies that could augment your open source capability?

Independence and Continuity

When a product or version is no longer supported, the favorite trick of proprietary software solutions is forcing more fees, under the threat of no longer supporting the software. With the power of open source and OSI’s E2FSM, the community support continues, and changes can be made to the source code when you need it.

Enterprise Centricity

FSM allows individual business owners and service technicians to track their business (service requests) whereas E2FSM enables a corporation/firm to manage multiple resources.

Field Service Management Lifecycle

field service management

E2FSM is centered around redefining what quality delivery, prompt services, and excellent customer support now means. As customers, we choose companies whose drivers show up at our door on time and bring with them the knowledge and tools or goods to provide us with a great customer experience.

Service and delivery fleets are ever-growing; with growth comes challenges related to efficiency and quality. Of the over three million fleets in the U.S., not all provide the same reliable services. Why? Because field service management is not easy.

Field services are complex and highly competitive. Organizations that are not deploying the latest digital technology often fail to competitively manage demand, optimize resources, and meet their service level agreements.

e2fsm will help keep your competitive edge in your field service management

Open Source Integrators helps field services managers implement a comprehensive solution based on Open ERP, the most successful open source business application platform. Open ERP is used by more than two million users and provides a flexible and cost-effective solution to enable efficiency gains in your operation.

Open ERP is the framework for predictable and reliable implementation of your specific business rules. Disruptions are managed and mitigated in real-time, before they become costly. OSI helps you deploy your business rules and add optimization algorithms to reduce cost, all while increasing safety, customer satisfaction, and SLA compliance.

Field service managers are getting frustrated with disparate systems for creation of work orders, parts availability, tracking of job statuses, and optimized scheduling and routing of field resources.

Effective FSM solutions are tightly integrated with other business systems such as ERP, CRM, Inventory Management, and AVL Telematics. That’s why OSI leverages the most extensive open source platform for integrating business systems within all aspects of the field service management life cycle.

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Our team provides you scientifically researched and fact-based solutions needed to improve and maintain your system. We approach each project as the unique endeavor it is, following a proven four-step method for success:


ANALYZE

Determine your situation, goals, timeline, cost, and the best way to build a prototype that best fits your needs.


OPTIMIZE

Advance and simplify future phases of work by optimizing the more critical parts of your business systems.


AUTOMATE

Streamline the experience to encourage optimal choices, while giving the flexibility to react to special cases.


TRANSITION

Coach, train, and support your team members as they become accustomed to using the new operating systems.

Learn about our process and what to expect.

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The Whole is Greater Than the Sum of its Parts

Individually or together, these premier suites of business applications offer open source ERP solutions tailored to your company’s unique business needs.

As a top Odoo integrator in the US, we will help your team discover why Odoo is among the most trusted Open Source ERP applications, with end-to-end ERP accounting integrations simplified by the pros.

ERP customers can enjoy all the robust capabilities of real-time data sets to inform their ERP solutions, operations and leadership teams. If you are looking for Hadoop done right, you’re in the right place.

There are websites and then there are e-commerce sites. E-commerce at the next level starts with a robust CMS solution. Find out why Open Source integrators look first to Magento for the heavy lifting.

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