Security Patches and System Updates
Support and guide internal stakeholders within IT, operations, accounting, and administration. Fully facilitate or implement all updates and patches without leveraging any of the company’s internal resources.

Annual Integrated System Health Check
Integrated systems are reviewed to assure continuity of uptime and that there are no underlining problems pending. Full report and trend analysis include financial, operational, and logistical systems health checks.

Quarterly Trainings
Customized training environment created for your teams. High-fidelity integrated systems need to be simplified for users in order to fully leverage your investments and achieve the intended ROI.

Custom Tutorials and Ongoing Training
Every company’s staff, process and culture are different. Custom tutorials for your team that include instructions, “how to walk-throughs,” and a custom training manual for new employees.

ERP Systems Consulting with Incident Response
Connecting operations and integrated end-to-end systems is a full contact sport. Business, processing, employees, technology, and opportunities create constant change and the need for ongoing ERP consulting.

New Hire On-Boarding Walk-Through
Give the new employee a chance to navigate the custom software solution you have deployed with 1:1 virtual/video sessions. Each position within your team can be provided a guided tour customized to their position, role, and responsibilities.

Data Recovery Plans and Backups
Complete an outside-in audit to assure all backup systems are operating and the backup procedures are working through live red team drills.