The expertise of Open Source Integrators (OSI) was sought out by an international life sciences and clinical diagnostics company to deliver Open Source ERP best practices. The company provides the healthcare industry with products to help life sciences researchers and medical diagnostic labs. While the company was operating well enough, aspects of their processes and systems were broken. They had already selected USA Odoo and were using it, however, they realized the way they were using it wasn’t optimal. When OSI proposed new solutions and adjustments, the company was receptive because they realized that what they had simply wasn’t working.
The company was facing challenges related to product life cycle management and accounting. They were using USA Odoo accounting software but they were facing implementation and integration challenges. They hadn’t integrated purchasing, so when the company was making purchasing decisions, they were literally looking on the shelf to see what was low as opposed to having an integrated, systematic approach.
Open Source ERP solutions were right-sized in a phased-in approach for Accounting, Purchasing, and Lifecycle Management. Best-of-class integrated Open ERP capabilities included:
Business Process Management
Customer Relationship Management
Practically every software rollout has one or two people who are hesitant about the change. At this company, one naysayer was identified who, up until actual date to move opening balances, felt unsure the company was ready. After the switch, this person became a champion for USA Odoo and the power of Open ERP. Her perspective changed, and she gave Open Source Integrators everything they needed to verify numbers and was doing dual entry. She powered through because she saw USA Odoo perform so well, and saw the light at the end of the tunnel.
There are certain success factors Open Source Integrators looks for with any client:
Open Source Integrators stands in a category of one.
The unique attributes that make them distinctive in the industry? OSI prioritizes communication both internally among their team and externally with their clients. Customers seek out Open Source Integrators for their full transparency and honesty. More than a business practice, communication is their culture, represented in their world-class Open ERP teams and industry best practices. OSI’s communication processes enable the success of others and establish a partnership based on trust. The teams of Open Source ERP experts remember every day that it is not OSI’s journey; it is the customer’s journey. They are dedicated to always asking questions and working first to understand the client to assure the implementation of right-sized, best-of-class integrated Open ERP capabilities leading to scalable solutions that transform the way business is done.
As a top independent open source integrator in the US, Open Source Integrators provides customers a unique combination of open source business process consulting and improvements in industries ranging from construction and utilities to manufacturing, engineering, the service sector and direct to consumer. In addition to accounting and data management, OSI’s business functions include business process management (BPM), logistics, e-commerce and customer relationship management (CRM).
Individually or together, these premier suites of business applications offer open source ERP solutions tailored to your company’s unique business needs.