How Our ERP Implementation Methodology Can Help Retail Businesses

Streamline the Customer Journey
Streamline the Customer Journey
We help with centralized order tracking, fulfillment, and returns. Reduce errors and delays, enhancing the customer experience.
Business Intelligence Solutions
Business Intelligence Solutions
Turn retail data into actionable insights with dashboards and reports, helping you make smarter decisions that boost profitability.
Real-Time Inventory Management
Real-Time Inventory Management
Prevent stockouts or overstocking with automated updates that keep your inventory accurate at all times.
e-Commerce Integrations
e-Commerce Integrations
Sync product catalogs, pricing, and orders across your platforms to improve process efficiency and customer satisfaction.

Differentiate Your Retail Business With OSI’s ERP Expertise

The retail world is moving fast, and success comes from more than just keeping pace. With OSI’s ERP consulting services, you can bring sales, inventory, supply chain, and customer data together in one connected system. We work with you to simplify operations, cut unnecessary costs, and create a shopping experience that customers can rely on every time. Our team combines proven methods with real industry expertise to help your business grow, adapt, and stand out from the competition.

Proslat Replaces NetSuite and Boosts Customer Engagement with OSI

Proslat initially implemented a NetSuite ERP solution for their environmentally-friendly PVC wall products for residential and commercial buildings. As they grew, issues arose. Their team discovered Odoo as the solution and OSI as the experts to help them implement the technology.

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Proslat

"OSI consultants know what they’re talking about. When they billed Proslat for consulting time, I knew we were investing in OSI working on our case rather than researching how to work on our case"

- Michael Presseau, Vice President of Operations at Proslat

Adrian Steel Optimizes Retail and More with Odoo

Adrian Steel partnered with OSI to collaborate on implementing an Odoo solution that would meet their needs. The objective was to provide holistic data and workflow integration around existing processes that already worked, while also empowering their teams to leverage data as needed to improve their processes.

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Adrian Steel

OSI's Process Methodology

In the retail industry, it’s important to balance customer expectations, inventory management, supply chain efficiency, and multi-channel operations. OSI’s proven approach simplifies your project roadmap so you can focus on delivering exceptional experiences, increasing profitability, and growing your brand.

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Analyze

OSI starts by conducting a comprehensive analysis to uncover opportunities for improving your retail operations. This includes evaluating inventory management, order processing, customer data flows, etc. Our goal is to identify the areas causing delays, errors, or lost revenue and design a solution that addresses your business’s specific challenges.

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Optimize

Once we understand your needs, we create a strategic plan that maps out our implementation approach. We identify potential obstacles, streamline workflows, and design a roadmap that helps your retail operations run smoothly, reduce costs, and support growth across all channels.

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Automate

Our approach focuses on using automation to make your retail operations more efficient. By streamlining repetitive tasks like order processing, inventory updates, and reporting, your team can focus on strategic priorities like improving customer experiences and driving sales.

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Transition

OSI’s support does not end when the system goes live. We help your team get comfortable with the new processes and tools so they can confidently use the system every day. Our ongoing guidance ensures smooth adoption, addresses any questions or challenges, and helps your retail business reach their full potential.

Why Work With OSI?

Our extensive team of ERP experts can help evaluate your retail operations and focus on solutions tailored to your industry, addressing your specific challenges without adding unnecessary complexity. Our goal is to help your business run more smoothly, improve customer experiences, and achieve your top-prioritized objectives.

Need to Optimize Your Retail Operations?

We've got you covered.

You don’t have to take on your next technology project alone. OSI can help you determine the best solution that addresses your unique retail challenges and goals. Schedule a call at a time that’s most convenient for you, and we’d love to learn more about where you see your business innovating next.