News & Publications
Insights and thought leadership in Open ERP

Pharmore Replaces SAGE MAS 500 with Open Source Freedom and Flexibility

Situation

“Don’t limit yourself to the functions of today—We chose Odoo to allow us to grow. You can make it do whatever you need – We wanted freedom and flexibility.”

Mellisa Mack, Pharmore Ingredients
Vice President of Operations

By growing strategic relationships with overseas ingredient manufacturers and US food manufacturers, Pharmore has carved out a significant piece of the nutritional supplement market for humans and animals. Their backend systems are critical players in lot traceability and Certificate of Analysis—from accounting to product purity verification—accuracy and flexibility are non-negotiable. As business grew, so did the complexity of their old system. It got the point that the system’s frailty was too much to maintain.

Heath Jepson, Director of IT, recognized the cost of maintaining an older SAGE MAS 500 system. Pharmore had nursed this system along for a number of years, but it was long past end of life with SAGE.

Melissa Mack, VP of Operations had observed a lot of operational processes in ordering, storage, and sales and fulfillment that required manual operations and large paper trails. She felt that the anticipated growth required a stronger system. Pharmore needed a system that they could trust as the central nervous system of their business. Heath researched open source code solutions and discovered Odoo. They contracted Open Source Integrators (OSI) to guide them through transitioning systems and together, they identified five goals for the system.

Goals for New Open Source ERP System

  • Automate and streamline processes to increase productivity
  • Reduce paperwork
  • Centralize documentation
  • Utilize CRM capabilities
  • Flexibility
  • Improved Certificate of Analysis

Approach

Analyze
Pharmore and OSI performed a rigorous analysis of system requirements. Pharmore and OSI created a project timetable and benchmarks for success.
Optimize
Pharmore optimized business processes and functions by altering, eliminating, or adding steps as needed to create opportunities for growth, support, and compatibility.
Automate
Pharmore utilized the OSI team to develop their new system and automate frequent essential tasks, including processing and documenting lab testing.
Transition
Pharmore Ingredients applied powerful change management techniques to prepare team members for the transition. OSI coached the Pharmore team throughout the process.


Pharmore Ingredients selected Odoo because they needed an ERP system that would give them the freedom to strategically alter their system—at the source code level. They hired OSI to help implement their new system using a 4-step integration process.

“Your whole team asked the questions that needed to be asked. OSI proactively drew out questions that we hadn’t considered, and helped us move forward efficiently.”

Mellisa Mack, Pharemore Ingredients
Vice President of Operations

Process

Pharmore engaged in a thorough vetting of a replacement system for MAS 500. For Heath, the power of an Open Source system that gave Pharmore freedom and flexibility had a huge allure. He didn’t want to be locked into a proprietary system, with limitations that had not yet been discovered.

Pharmore engaged with OSI to thoroughly study the fit and gaps of Odoo as a leading candidate for replacement. During this phase, OSI was able to determine that over 80% of the requirements could be met by configuration or using existing modules from the large Odoo community.

Pharmore’s unique competitive advantage is in the management of safety, quality, purity and traceability of their products. Pharmore’s values and promise directed the development of customization in order to ensure that these aspects of quality are built into the Odoo system throughout the lifecycle.

“We aren’t limited by the constraints of proprietary coded software anymore. We’ve built a system that works for us and we have the freedom and flexibility to grow as we work with more customers.”

Gary Jepson, Pharemore Ingredients Founder

Results

Pharmore Ingredients built a dynamic, integrated system that gives them the flexibility and power they need to maintain the success of their business. The pivotal factor in the impressive outcome of their ERP project was the outstanding team that led the implementation; Melissa Mack, VP of Operations, and Heath. Their exceptional preparation enabled them to preempt challenges by innovating with the OSI team. Pharmore had a 30% increase in efficiency in some business functions and a 70% decrease in printed pages.

Pharmore’s team was significantly involved in executing the implementation plan. Heath and Melissa’s hard work was instrumental in staying within budget and schedule parameters throughout the project. Odoo’s ease of implementation delivered quick wins, and easy acceptance and use. Pharmore is no longer at risk, due to an unstable, unsupported legacy system, and is prepared to make use of Odoo for many years to come. The relationship between Pharmore and OSI is strong, candid, and based on trust and friendship. Working together, Pharmore is ready to continue their growth, maintaining their reputation for quality, safety and compliance.

Pharmore Ingredients’ Return-On- Investment includes:

  • Automated and streamline processes to increase productivity
  • Reduced paperwork
  • Centralized documentation
  • Utilized CRM capabilities

Leave a Comment

Name*
Email*
Comments
Please Enter the Captcha Here

Get to Know Us

Take the next step to connect with us and discover the power of Open ERP. Please select your preferred way to engage.

Call Now
Financial Accounting with Odoo.
We literally wrote a book about it.

Enhance your Odoo experience with our exclusive open source modules and resources.

The Whole is Greater Than the Sum of its Parts

Individually or together, these premier suites of business applications offer open source ERP solutions tailored to your company’s unique business needs.

As a top Odoo integrator in the US, we will help your team discover why Odoo is among the most trusted Open Source ERP applications, with end-to-end ERP accounting integrations simplified by the pros.

ERP customers can enjoy all the robust capabilities of real-time data sets to inform their ERP solutions, operations and leadership teams. If you are looking for Hadoop done right, you’re in the right place.

There are websites and then there are e-commerce sites. E-commerce at the next level starts with a robust CMS solution. Find out why Open Source integrators look first to Magento for the heavy lifting.

Schedule a Call
Readiness Assessment
Attend a Webinar
Contact Us